SERVICE AGREEMENT

 

This Service Agreement ("Agreement") is made effective as of [Date], by and between Stillwater Respite Care Inc. ("Service Provider"), and [Client Name] ("Client").

 

1. Introduction

 

Stillwater Respite Care Inc. is a licensed recruitment agency that provides care services to children, youth, and elderly individuals in home, hospital, and community settings. The Service Provider agrees to deliver the services outlined in this Agreement, and the Client agrees to adhere to the terms set forth below.

 

2. Services Provided

 

The Service Provider will deliver the following services based on the needs of the Client and the care plan agreed upon:

 

In-Home Care: Including respite care, companionship, personal care, and behavioral support.

 

Hospital Support: Mental health support, addiction recovery assistance, and trauma-informed care for patients.

 

Community-Based Support: Assistance with social integration, skill-building, and daily living activities for individuals with developmental disabilities or special needs.

 

 

The specific services to be provided are as follows:

 

Service Type: [e.g., Respite Care, Pediatric Support]

 

Service Location: [Client’s Address, Hospital Name, etc.]

 

Service Schedule: [e.g., 8:00 AM – 4:00 PM, Monday – Friday]

 

Duration: [e.g., Ongoing, until further notice]

 

Service Provider’s Personnel: [Assigned Caregiver’s Name]

 

 

3. Client Responsibilities

 

The Client agrees to:

 

Provide a safe and conducive environment for the Service Provider’s personnel while delivering services at the Client’s home or hospital.

 

Inform the Service Provider of any relevant medical conditions, behavioral challenges, or special needs of the Client.

 

Supply necessary equipment or materials (e.g., medical supplies) as required by the service plan.

 

Notify the Service Provider of any changes to the Client's condition that may impact service delivery.

 

 

4. Payment Terms

 

The Client agrees to pay the Service Provider for the services rendered as follows:

 

Service Rate: $35/ hour

 

Payment Method: Payments are to be made by [e.g., Direct Debit, Credit Card, Cheque].

 

Billing Cycle: Monthly.

 

Late Fees: Payments not received by the due date will incur a late fee of [Amount or Percentage].

 

Cancellation Policy: Services canceled without a [24/48]-hour notice will incur a cancellation fee of [Amount].

 

 

5. Term and Termination

 

This Agreement begins on [Start Date] and will remain in effect until terminated by either party.

 

The Client may terminate this Agreement by providing [30] days' written notice to the Service Provider.

 

The Service Provider may terminate this Agreement by providing [30] days' written notice or immediately for cause, such as non-payment, unsafe conditions, or violation of terms.

 

All outstanding payments must be settled upon termination.

 

 

6. Confidentiality

 

The Service Provider and its personnel are required to maintain the confidentiality of all personal, medical, and financial information regarding the Client, in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). The Service Provider will not disclose any Client information to third parties without the Client's consent, except as required by law.

 

7. Liability and Insurance

 

The Service Provider maintains appropriate liability insurance and workers' compensation coverage for its employees.

 

The Service Provider shall not be held liable for any damages arising from circumstances beyond its control, such as unforeseen medical complications or emergencies.

 

The Client agrees to hold the Service Provider harmless for any injuries or damages resulting from the Client's failure to disclose relevant medical information or provide a safe environment.

 

 

8. Client’s Property

 

The Service Provider will take reasonable care of the Client’s property while delivering services. The Client agrees not to hold the Service Provider responsible for any incidental damage caused during the course of the service delivery, except in cases of negligence or willful misconduct by the Service Provider’s personnel.

 

9. Health and Safety

 

The Client agrees to maintain a safe environment free of hazards for the Service Provider’s personnel. The Service Provider reserves the right to suspend services if the environment poses a health or safety risk to its employees. Any issues must be rectified before services can resume.

 

10. Modifications

 

This Agreement may be modified by mutual consent of the Client and the Service Provider. All modifications must be in writing and signed by both parties to be enforceable.

 

11. Governing Law

 

This Agreement is governed by and construed in accordance with the laws of the Province of Ontario. Any disputes arising from this Agreement will be resolved in accordance with Ontario’s laws and regulations.

 

12. Entire Agreement

 

This Agreement constitutes the entire understanding between the Client and the Service Provider. It supersedes all prior discussions, agreements, or understandings of any kind, whether written or oral.

 

13. Notices

 

All notices or communications required or permitted under this Agreement shall be in writing and delivered to the parties at the addresses below:

 

For Stillwater Respite Care Inc.:

[Address]

[Phone Number]

[Email Address]

 

For the Client:

[Client’s Address]

[Client’s Phone Number]

[Client’s Email Address]

 

 

Signatures

 

By signing this Agreement, both parties agree to the terms outlined above.

 

Client Signature: ____________________________

Name: [Client Name]

Date: [Date]

 

Service Provider Signature: ____________________________

Name: [Service Provider Representative Name]

Title: [Title]

Date: [Date]